Shipping policy

How We Get Your Prints to You

  1. Standard (in‑stock) items
    If the item is already in our warehouse, we’ll ship it within 2–3 business days after it’s processed.

  2. Custom orders
    Because each custom piece is made just for you, we’ll agree on a specific ship‑date together. That way you know exactly when to expect your one‑of‑a‑kind creation.

🗓️ Processing Times

  • Business days: Monday through Friday (excluding holidays).
  • Typical turnaround: Most orders are processed the next business day.
  • Peak periods: During busy seasons (e.g., holiday sales, promotional events) processing can stretch a bit longer—thank you for your patience!

✉️ Tracking & Notifications

  • As soon as your package leaves our facility, you’ll receive an email with a tracking number.
  • Carrier systems sometimes need a few hours to register the label, so the first tracking update may not appear instantly. Rest assured, the shipment is on its way.

⚡ Quick Summary

Order type Expected ship date Notes
In‑stock 2–3 business days after processing Fastest option
Custom Date confirmed with you Tailored timeline
Processing window Up to 3 business days (next‑day processing typical) May extend during high demand
Tracking Email sent immediately after dispatch First update may be delayed by carrier

If you have any questions about your order’s status, feel free to reach out at support@craft3d.co — we’re happy to help!